Your Business

Broker Corner: Glass Ceiling, Shattered

Broker Corner: Glass Ceiling, Shattered

From humble beginnings, Michelle Tremblay, managing director of St. Clair Insurance Brokers in Windsor, grew a struggling $7M brokerage to almost $30M in only three …

Good Measures

Good Measures

Regulators are pooling data on the ways insurers treat customers. Here’s how the numbers will help.

A Nose for Fraud

A Nose for Fraud

It’s up to insurance companies to leverage data analytics to fight auto insurance fraud, and up to brokers to help “sniff out” the perpetrators…

A New Defence

A New Defence

Today, anyone owning a cellphone, car or coffeemaker could unknowingly contribute to a cyberattack. And sometimes it’s not about the money. How will insurers keep up?

Data: Not what it used to be

Data: Not what it used to be

Harnessing client data can be useful. But, understanding your clients’ concerns about their personal data is key to establishing and maintaining trust, we learn from …

Engage younger employees through mentoring

Engage younger employees through mentoring

Generation Y is eager to learn and will respond well to guidance from experienced colleagues, says relationship and career expert

Improved digital capabilities can enhance client communication and service: Applied Systems

Improved digital capabilities can enhance client communication and service: Applied Systems

Brokers’ technology should also enhance operational efficiency

Terrorist attacks increase 14% globally, 174% in Western countries in 2016: Aon

Terrorist attacks increase 14% globally, 174% in Western countries in 2016: Aon

Terrorist attacks increased 14 percent worldwide (up to 4,151 from 3,633 in 2015) and 174 percent (up to 96 from 35 in 2015) in Western …

Sonnet’s capabilities can help brokers: Economical

Sonnet’s capabilities can help brokers: Economical

The insurer wants to apply lessons learned from Sonnet to the businesses of their broker partners

Brokers won’t fail if they’re not “the next Sonnet”: Insurance Jack COO

Brokers won’t fail if they’re not “the next Sonnet”: Insurance Jack COO

Brokers concerned about competing with direct insurance channels and disruptors need not be hindered by small teams and limited budgets if they’re driven to succeed …

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Transcontinental Media G.P.