Managing Your Practice
A New Defence
Bryna Leslie on April 26, 2017
Today, anyone owning a cellphone, car or coffeemaker could unknowingly contribute to a cyberattack. And sometimes it’s not about the money. How will insurers keep up?
Engage younger employees through mentoring
Tessie Sanci, Associate Editor on April 20, 2017
Generation Y is eager to learn and will respond well to guidance from experienced colleagues, says relationship and career expert
Improved digital capabilities can enhance client communication and service: Applied Systems
Tessie Sanci, Associate Editor on April 12, 2017
Brokers’ technology should also enhance operational efficiency
Brokers won’t fail if they’re not “the next Sonnet”: Insurance Jack COO
Gloria Cilliers, Editor on April 6, 2017
Brokers concerned about competing with direct insurance channels and disruptors need not be hindered by small teams and limited budgets if they’re driven to succeed …
Light at the Centre of Newton’s Cradle
Gloria Cilliers on March 20, 2017
While Canadian CEOs are optimistic about their companies’ growth in the next year, their outlook on global economic growth remains bleak. Only one in three …
Broker corner: Going national
Sarah Cunningham-Scharf on March 20, 2017
Jamie Reid, president and CEO of A.P. Reid, was part of our “Top 10 Under 40” in 2014, and just celebrated his 24th anniversary in …
The big six
Tessie Sanci on March 20, 2017
Technology. A talent crunch. Changing customer expectations. Three of the “Big Six” factors that will shape P&C in 2017. How will the industry adapt?
Insurance industry should invest more in new sales model: Top Broker Summit speaker
Gloria Cilliers on November 25, 2016
Millennials have changed the traditional sales model that insurers rely on.
Lack of customer contact could cost insurers 12% in business loss: Top Broker Summit
Gloria Cilliers on November 25, 2016
Industry plagued by poor customer satisfaction/issue resolution.
Ample opportunities in changing Canadian demographic: Top Broker Summit speaker
Gloria Cilliers on November 25, 2016
CEO of Ipsos Public Affairs Darrel Bricker’s key message was that Canada’s demographic has changed dramatically.
