Managing Your Practice
Canadian consumers unconcerned with data privacy, despite growing cyberattacks, security breaches: Deloitte
Staff on May 31, 2017
Despite increasing cyber-attacks and security breaches, the majority of Canadian consumers (73 per cent) are not concerned with their data privacy on a day-to-day basis, …
An Education Beyond Competency
Gloria Cilliers on May 17, 2017
“Education is the most powerful weapon which you can use to change the world.”
Many years ago, these were the words of my former president, the …
Overcoming the Big Talent Crunch
Brooke Smith on May 17, 2017
P&C players are grappling with a talent shortage and succession planning. What are insurers and brokers doing to get new recruits in the door and keep experienced ones from walking out?
The Compliance Conundrum
Tessie Sanci on April 26, 2017
Imagine a compliance technology system in which datafeeds from various business units can be pulled into a single dashboard to produce an aggregate view of …
Good Measures
Terri Goveia on April 26, 2017
Regulators are pooling data on the ways insurers treat customers. Here’s how the numbers will help.
A Nose for Fraud
Michael McKiernan on April 26, 2017
It’s up to insurance companies to leverage data analytics to fight auto insurance fraud, and up to brokers to help “sniff out” the perpetrators…
A New Defence
Bryna Leslie on April 26, 2017
Today, anyone owning a cellphone, car or coffeemaker could unknowingly contribute to a cyberattack. And sometimes it’s not about the money. How will insurers keep up?
Engage younger employees through mentoring
Tessie Sanci, Associate Editor on April 20, 2017
Generation Y is eager to learn and will respond well to guidance from experienced colleagues, says relationship and career expert
Improved digital capabilities can enhance client communication and service: Applied Systems
Tessie Sanci, Associate Editor on April 12, 2017
Brokers’ technology should also enhance operational efficiency
Brokers won’t fail if they’re not “the next Sonnet”: Insurance Jack COO
Gloria Cilliers, Editor on April 6, 2017
Brokers concerned about competing with direct insurance channels and disruptors need not be hindered by small teams and limited budgets if they’re driven to succeed …
