Managing Your Practice

What a difference a decade makes

What a difference a decade makes

The proportion of boomers and millennials working in insurance has flipped over the past ten years

Broker corner: Where everybody knows your name

Broker corner: Where everybody knows your name

Devon Hoff talks mergers and customer service, with a side of whisky and potato chips

Adapting to change

Adapting to change

What are some of the biggest technological opportunities—and challenges—brokers will face this year?

Insurance in the 21st century

Insurance in the 21st century

By now, we were expecting to have flying cars, hoverboards and self-tying running shoes—at least according to Back to the Future Part II.
Instead, we’re entering …

Fixing Ontario’s auto system

Fixing Ontario’s auto system

The Ontario government released its Fair Auto Insurance Plan last December. But it remains to be seen how much of it will be implemented, and whether or not it will help combat fraud.

Taking paper out of the process

Taking paper out of the process

Through technology, insurers are helping brokers get down to business

Cyber risks in oil and gas

Cyber risks in oil and gas

As energy and mining companies move toward automated industrial control systems, their vulnerability to crippling cyberattacks is becoming more acute

Using data to sell a “grudge purchase”: ICTC 2018

Using data to sell a “grudge purchase”: ICTC 2018

The president of Sharp Insurance discusses customer experience

CEO Spotlight: Beazley Canada

CEO Spotlight: Beazley Canada

Phil Baker, president of Beazley Canada, talks cyber security and plans for growth

CEO Spotlight: Zurich Canada

CEO Spotlight: Zurich Canada

David Levinson discusses underwriter empowerment, specialty products and a new look for Zurich

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