Managing Your Practice

Could you get sued?

Could you get sued?

If a client’s claim is denied because they were underinsured, who’s to blame?

Hook new customers with an effective brand strategy: Kingsley, Top Broker Summit

Hook new customers with an effective brand strategy: Kingsley, Top Broker Summit

Your story should be succinct and focus on what makes you different from others

Managing backlash

Managing backlash

When disaster strikes and clients take to social media to air grievances about their insurance coverage—or lack thereof—how can the industry respond?

You’ve been hacked

You’ve been hacked

What can brokers learn in the wake of the latest data breaches?

Leaders require flexibility and adaptability: JLT Canada Public Sector Summit

Leaders require flexibility and adaptability: JLT Canada Public Sector Summit

War Child Canada founder shares her experiences

At risk? Five ways businesses have been hacked

At risk? Five ways businesses have been hacked

SME owners describe how bad apps, malware and untrustworthy employees led to breaches

The change manager

The change manager

If you regularly read this page, you will have already noticed that I am not Gloria Cilliers. If you have attended our annual Top Broker …

Cross-Canada collaboration

Cross-Canada collaboration

One year into his appointment as CEO of Marsh Canada, Chris Lay’s priorities include continuing to grow the middle-market business, and growing his people through flex opportunities across the Marsh family of companies

The IT department

The IT department

Constant process change and investment in new systems and IT infrastructure have become the norm for today’s successful insurance companies—to serve customers more effectively and to combat cyberthreats. But for the much smaller operations of a typical brokerage trying to keep pace, these changes and investments pose much bigger challenges.

Make sure clients’ belongings are protected during a move

Make sure clients’ belongings are protected during a move

Don’t make assumptions about extensions of home insurance coverage, says underwriting manager

Copyright © 2017 Transcontinental Media G.P.
Transcontinental Media G.P.