Desjardins renews agreement for automotive glass claims system

Uniban’s Conversense portal is designed to streamline claims for automotive glass repairs

Desjardins has renewed a 12-year contract with Uniban Canada to use the company’s Conversense portal to manage automotive glass claims.

Headquartered in Montreal, Uniban has 320 glass repair service centres across Canada, in addition to 300 mobile units. Its Conversense platform is designed to streamline the claims process and reduce wait times.

Related: Intact, Aviva and Desjardins continue to outpace the rest of the industry: MSA Research

“The signing of this long-term agreement is a true privilege and a testament to the trusted business relationship that has developed between our two companies over the years,” Uniban Canada president and CEO Marc Desmarais said in a news release.

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